Launch Your Ottawa Hotels and Motels Business Today

Detailed Requirements

Here are the specific requirements for starting a hotels (except casino hotels) and motels in Ottawa:

• Fire Safety Standards (Accommodation) Required
  Accommodation facilities must comply with Ontario Fire Code requirements including fire alarm systems, emergency lighting, exits, evacuation plans, and regular inspections. 2024 Ontario Building Code effective Jan 1, 2025 updates Part 3 Fire Protection. Fire alarm mandatory with sprinklers. Sprinkler coverage extended. Improved audibility (hearing impairment provisions). Ontario Fire Code: hotel = 4+ suites. Fire safety plan reviewed annually minimum, kept on-site. OFM TG-02-2007 for hotel retrofit audits. Changes to request via Publications Ontario. Contact OFM: AskOFM@ontario.ca.
• Zoning Compliance Required
  Businesses must ensure their location and activities comply with Ottawa zoning bylaws. Zoning determines what types of businesses can operate in specific areas and may affect parking, signage, and hours of operation. Check zoning online via Ottawa's Zoning By-law map (geoottawa.ca) or request a Zoning Designation Letter. For compliance verification, request a Report on Compliance through My ServiceOttawa portal. Fee: varies by report type. Contact Building Code Services: 613-580-2424 ext. 25852 or buildingpermits@ottawa.ca.
• Business Number (BN) Registration Required
  A 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
• Accessibility Standards (Hospitality) Required
  Accommodation providers must comply with AODA accessibility standards including accessible rooms, services, communication supports, and training. Comply with AODA and Integrated Accessibility Standards Regulation (IASR). Target: barrier-free Ontario by Jan 1, 2025. AODA training within 30 days of hire. 5 accessibility standards apply. Self-service kiosk accessibility by Dec 31, 2025. Multi-year accessibility plan required. Penalties: up to $100K/day (corps), $50K/day (individuals). Human Rights Code also applies. Contact AODA.ca or 1-866-515-2025.
• City of Ottawa Business License Required
  All businesses operating within the City of Ottawa require a business license. License requirements vary by business type. Personal service establishments must comply with health and zoning requirements. License must be renewed annually. Apply IN PERSON at a Client Service Centre (110 Laurier Ave W, 101 Centrepointe Dr, or 255 Centrum Blvd) or Business Licensing Centre (735 Industrial Ave). Fees vary by business type: Food premises ~$255-286/year, Tow truck operator $1,300+$550-607/vehicle, Limousine $1,110+$667/vehicle. Processing typically 6 weeks, some same-day. Annual renewal. Contact: 613-580-2424 ext. 12735 or businesslicensing@ottawa.ca.
• Ontario Business Name Registration (ServiceOntario) Required
  Businesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
• Short-Term Rental Registration Required
  Short-term rental operators (Airbnb, VRBO, etc.) must register with the City of Ottawa and comply with zoning, safety, and operational requirements. Register IN PERSON or by email (str_lcd@ottawa.ca). Fee: $110 for 2-year permit ($116 for cottage rental permit). Must be your PRIMARY RESIDENCE. Need: Ontario driver's license/ID showing address, landlord consent if renting. Municipal Accommodation Tax (5%) since Jan 1, 2024. Max 10 guests, 2 per bedroom. Penalties up to $100,000/day for non-compliance. Contact: 613-580-2424 ext. 12735.
• Occupational Health and Safety Act Compliance Required
  All Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
• Employment Standards Compliance Conditional
  Applies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
• GST/HST Registration Conditional
  Required if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
• Payroll Deductions Registration Conditional
  Required if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
• Food Safety (Accommodation with Food Service) Conditional
  Required if accommodation provides food service. Hotels and lodging establishments serving food must comply with food safety regulations, obtain health permits, and maintain food handler certification. O. Reg. 493/17 Food Premises applies. Certified food handler during all hours. PHU inspection required. Menu review for restaurants. Room service: same as restaurant. Continental breakfast: reduced requirements. HACCP principles recommended. Temperature logs required. Food Premises Business License from municipality (e.g., Ottawa $255). Contact local PHU.
• WSIB Registration and Coverage Conditional
  Required within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
• Hotel and Lodging Establishment License Conditional
  Requirements vary by municipality. Hotels, motels, and lodging establishments must comply with the Innkeepers Act and obtain municipal licenses. Fire safety inspections and health standards apply. Primarily municipal licensing. Requirements vary by municipality. General needs: business license, fire safety, health inspections, building permits. Liquor service requires AGCO license. STR platforms: Municipal Accommodation Tax (MAT) + HST 13%. Toronto STR: $375 (2025). Short-term (<28-30 days) requires specific STR license in most municipalities. Contact local municipal licensing office.
• General Liability Insurance (Real Estate/Accommodation) Recommended
  Real estate and accommodation businesses should maintain comprehensive general liability insurance covering property damage, bodily injury, and professional operations. CGL recommended but not required by RECO. Covers premises liability, third-party bodily injury. Typically $1M-2M. Brokerages often require. Separate from E&O. Landlord requirements may apply for office space. Contact RIBO-licensed broker. Not included in RECO registration.

Funding & Grants

Available funding programs that may apply to your hotels (except casino hotels) and motels:

• A provincial personal and corporate income tax credit for arm's-length investors who purchase shares in certified eligible NL small businesses. The credit is 35% for businesses operating outside the North East Avalon region and 20% for businesses within the North East Avalon. Maximum annual credit is $50,000 per investor. Carry-forward: …
• The Tourism Relief Fund was a $500-million federal program administered through Canada's regional development agencies and ISED to help the tourism sector recover from the impacts of COVID-19. The fund supported eligible projects involving capital upgrades, product development, and adaptation of tourism offerings to public health measures. The program's two-year …
• The Tourism Growth Program (TGP) offered repayable interest-free contributions (up to $250,000) for SMEs and non-repayable contributions for not-for-profits in the tourism sector. Approximately 15% of funding was earmarked for Indigenous tourism. Delivered by Canada's regional development agencies. The program ran from 2023–2026 and is now fully subscribed and closed …
• Provided up to $25,000 per business to Indigenous-owned tourism businesses across Canada. Administered by ITAC through provincial and territorial Indigenous tourism organizations under a $10 million allocation from the $20 million Indigenous Tourism Fund (Budget 2022). All four rounds are completed, with approximately $8.1 million distributed to approximately 330 businesses. …
• The $108M Tourism Growth Program (TGP) funded tourism businesses, associations, Indigenous tourism organizations, post-secondary institutions, and governments to create or improve tourism offerings, invest in digitization, extend seasons, and promote active outdoor experiences. Businesses received interest-free repayable contributions up to $250,000; not-for-profits received non-repayable contributions. Applications are no longer being …

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