Launch Insurance Agencies and Brokerages in London: A Practical Guide
This page is your practical, step-by-step resource for launching an Insurance Agencies and Brokerages business in London. We outline what it takes to move from idea to opening, with a clear map of the 12 requirements you must meet, plus the permits, licenses, and registrations you’ll need. You’ll also get a realistic view of startup costs and the typical timeline, so you can plan confidently and move forward without overwhelm.
What you’ll learn: a concise breakdown of the 12 essential requirements, the permits and licenses to obtain, and the ongoing compliance steps. We cover startup costs (office, technology, bonding and licensing fees), the regulatory timeline (registration to launch), and practical tips to speed things up and avoid common delays.
Why London works: the city offers a growing business climate, access to local talent, and strong support for insurers. Pair that with NAICS 524210, and you have a solid foundation to build a trusted local agency or brokerage with real room to grow.
Requirements Overview
The most critical requirement for operating a business in London, Ontario is Insurance Agent/Broker License. This license is legally required to sell or broker insurance and you cannot operate without it. The license is issued by the Financial Services Regulatory Authority of Ontario (FSRA) and confirms you meet the necessary training, ethics, and regulatory standards before serving clients.
Mandatory operational requirements include health, safety, and permits. You must comply with the Occupational Health and Safety Act and secure WSIB coverage for your staff to ensure a safe workplace. Ontario also enforces Employment Standards for things like pay and hours. In addition, you’ll typically need a City of London business licence to operate, and you should carry appropriate liability coverage—both professional (errors and omissions) and general liability—to protect your business and clients.
Business Registration & Tax covers the core numbers and registrations you’ll need. Open a CRA Business Number (BN) and register for GST/HST if you meet the thresholds. If you have employees, set up Payroll Deductions with the CRA. If you operate under a name other than your own, register the Ontario Business Name with ServiceOntario. Depending on your activities, you may also need FINTRAC registration (anti-money laundering) where applicable.
Next steps and encouragement: confirm your insurance licensing requirements with FSRA, map out OHSA/WSIB and city licensing steps, and then complete the BN, GST/HST, payroll, and business-name registrations. With the right licenses and registrations in place, you’ll be positioned to serve clients confidently. If you’d like, I can tailor a step-by-step checklist for your exact business plan.
Detailed Requirements
Here are the specific requirements for starting a insurance agencies and brokerages in London:
-
Insurance Agent/Broker License RequiredInsurance agents and brokers must be licensed by FSRA Ontario and maintain errors & omissions insurance. Two paths: FSRA for agents (single insurer), RIBO for brokers (multiple insurers). Agent (OTL): $150 FSRA fee + $250 exam. Broker (RIBO): $300 exam + $350 initial license (Jul-Sep) or $240 (Oct-Jun). Complete approved education, pass exam. License year: Oct 1 - Sept 30. 2.2% fee increase April 2025. Contact RIBO: 416-365-1900, FSRA: 416-250-7250.
-
Business Number (BN) Registration RequiredA 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
-
FINTRAC Registration (Anti-Money Laundering) RequiredFinancial services must register with FINTRAC and implement anti-money laundering and terrorist financing compliance programs. Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). Mandatory for: MSBs, casinos, real estate, securities, accountants, BC notaries. Register online. Compliance program required. Suspicious transaction reporting. Large cash reporting ($10K+). Keep records 5 years. Contact FINTRAC: 1-866-346-8722.
-
Business Licence RequiredGeneral business licence required to operate a business in City of London. Apply to City of London for Business Licence: 1. Determine business category 2. Complete business licence application 3. Submit required documents (ID, lease, zoning confirmation) 4. Pay application and annual fees 5. Await approval and receive licence Contact City of London Business Licensing for specific requirements. Home-based businesses may have different requirements. Annual renewal required.
-
Ontario Business Name Registration (ServiceOntario) RequiredBusinesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
-
Occupational Health and Safety Act Compliance RequiredAll Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
-
Employment Standards Compliance ConditionalApplies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
-
GST/HST Registration ConditionalRequired if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
-
Payroll Deductions Registration ConditionalRequired if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
-
WSIB Registration and Coverage ConditionalRequired within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
-
Province of Ontario Professional Liability Insurance RecommendedRegulated professionals must maintain professional liability (errors & omissions) insurance as required by their professional regulatory body. Not provincially mandated but STRONGLY RECOMMENDED for professional services: - Errors & Omissions (E&O) / Professional Liability: Covers negligence claims - General Liability: Min $1M-2M coverage, covers bodily injury/property damage - Required by many clients, landlords, and professional associations - Get quotes from commercial insurance brokers or professional associations - Premiums vary by profession, revenue, and claims history - Some professions (lawyers, accountants, health practitioners) have MANDATORY coverage through their regulatory college
-
Professional/General Liability Insurance RecommendedService businesses should maintain liability insurance appropriate to their risk profile. Not provincially mandated but industry standard. CGL minimum $1M for small businesses. Required by contracts, landlords, clients. Covers bodily injury, property damage, personal injury. E&O insurance for professional services. D&O for directors. Cyber insurance increasingly required. WSIB separate requirement. Contact licensed insurance broker (RIBO-regulated).
Ready to Launch Your Business?
Starting a business can be complex, but you don't have to do it alone. Our AI-powered business matcher can help you understand exactly what you need for your specific situation.
Try Our AI Business Matcher Get Expert Help
No credit card required • Takes 2 minutes
Browse Other Business Sectors
Explore business requirements in other industries: