Start Your Other Support Activities for Road Transportation Business in London
This page guides you through launching an Other Support Activities for Road Transportation business (NAICS 488490) in London. It offers a practical, step‑by‑step plan to register, secure the essential permits, and get operations up and running. You’ll see a clear overview of the 11 requirements, typical start‑up costs, and a realistic timeline so you know what to expect from day one.
What you’ll learn: a practical map of the 11 requirements you’ll typically meet—business registration or incorporation; municipal licenses; a Business Number and GST/HST account; zoning or occupancy permits; insurance (general liability and auto); WSIB coverage; payroll and bookkeeping setup; signage and advertising permits; fire code compliance and safety programs; environmental considerations; and a realistic timeline and cost ranges for each step.
London is a smart fit for this work. Fast road links, nearby markets, and active local support for small businesses help you move from plan to launch faster, while competitive costs make growth easier.
Requirements Overview
The most critical requirement for operating a business in London is Occupational Health and Safety Act Compliance. This is a legal must—you cannot operate a road transportation support business without a formal safety program, proper training, risk assessments, incident reporting, and ongoing adherence to workers’ safety rules. This requirement is non-negotiable and forms the foundation for every other step you take.
Beyond safety, you’ll need mandatory operational permissions and standards. Group these together as core day-to-day compliance: Industrial Safety Standards and Environmental Compliance (Infrastructure) to keep workplaces and infrastructure safe and responsible; Employment Standards Compliance to follow rules on pay, hours and conditions for staff; and, if you’ll run commercial vehicles, Commercial Vehicle Operator Registration. A Business Licence is also typically required to legally operate in your municipality.
On the registration and tax side, plan to handle business identity and taxes. Obtain a Business Number (BN) from the CRA and, if you’re using a separate business name, register it with ServiceOntario (Ontario Business Name Registration). A Business Licence may be required depending on your location and activities. You’ll also need GST/HST Registration for tax collection, Payroll Deductions Registration for employee withholdings, and WSIB Registration and Coverage for workplace insurance.
Next steps: map out exactly which registrations apply to your setup, gather the needed documents, and start applying one by one. Begin with OHSA compliance, then tackle registrations and permits, and set up your tax and payroll systems. If this feels overwhelming, consider a quick consult with a regulatory adviser or a local small-business support service to help you stay on track and confident.
Detailed Requirements
Here are the specific requirements for starting a other support activities for road transportation in London:
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Commercial Vehicle Operator Registration RequiredCommercial vehicle operators must register with the Ministry of Transportation and comply with safety requirements, vehicle standards, and hours of service regulations. CVOR required for commercial motor vehicles 4,500+ kg. $250 initial, $51 renewal. Nov 2024: online learning replaced DriveTest CVOR classes. 16 modules. April 2025: digital Drive ON card required. O. Reg. 424/97. Safety Rating system. Facility Audits. Operator must pass annual review. Carrier profile public. No ELD exemptions for small fleets. Contact: cvor@ontario.ca or ontario.ca/cvor.
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Business Number (BN) Registration RequiredA 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
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Business Licence RequiredGeneral business licence required to operate a business in City of London. Apply to City of London for Business Licence: 1. Determine business category 2. Complete business licence application 3. Submit required documents (ID, lease, zoning confirmation) 4. Pay application and annual fees 5. Await approval and receive licence Contact City of London Business Licensing for specific requirements. Home-based businesses may have different requirements. Annual renewal required.
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Ontario Business Name Registration (ServiceOntario) RequiredBusinesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
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Occupational Health and Safety Act Compliance RequiredAll Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
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Industrial Safety Standards ConditionalRequired for industrial safety. Industrial operations must implement comprehensive health and safety programs including hazard assessments, training, PPE, and incident reporting. OHSA + O. Reg. 851 (Industrial Establishments). Machine guarding, lockout/tagout, confined space entry, fall protection. JHSC for 20+ workers. Safety Rep for 6-19 workers. Designated substances survey before renovation. April 2025-March 2026: MLTSD material handling focus. Noise regulations O. Reg. 381/15. Supervisor competency requirement. Contact MLTSD: 1-877-202-0008.
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Environmental Compliance (Infrastructure) ConditionalRequired for environmental compliance. Infrastructure and industrial operations must comply with environmental regulations for emissions, discharges, waste management, and reporting. Environmental Compliance Approval (ECA) for infrastructure projects. Covers air, noise, sewage, stormwater. EASR for low-risk activities. Multi-media ECA available. O. Reg. 1/17 amended. Contact MECP: 1-800-565-4923.
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Employment Standards Compliance ConditionalApplies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
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GST/HST Registration ConditionalRequired if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
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Payroll Deductions Registration ConditionalRequired if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
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WSIB Registration and Coverage ConditionalRequired within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
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