Launch a Schedule Passenger Air Transportation Business in Toronto
This page helps you start a Schedule Passenger Air Transportation business in Toronto (NAICS 481111). It lays out the 12 requirements you'll need to meet, outlines the permits from Transport Canada and local authorities, and provides a practical, step-by-step path to get your operation off the ground. You'll find a clear overview of what to file, who to connect with, and a realistic sense of the costs and timeline involved.
You’ll learn what approvals are required (including an Air Operator Certificate process tailored for scheduled service), how to structure your safety and maintenance program, crew qualifications, aircraft standards, insurance, and security. We also cover the essential administration—business and operating plans, financial planning, and the regulatory fees. The guide walks you through the typical startup costs (aircraft leasing or purchase, insurance, training, and certifications) and a practical timeline from pre-application to inspection and certification, so you can budget and pace your progress.
Toronto's massive travel demand, Pearson International Airport, and a thriving aviation ecosystem give you strong opportunities—and a clear regulatory path—to grow from startup to scalable operations across Ontario.
Requirements Overview
The most critical requirement for operating a scheduled passenger air transportation business in Toronto is Pilot and Crew Licensing. This is a legal, non-negotiable prerequisite—you cannot legally fly or offer passenger flights without properly licensed pilots and crew. Regulators require current licenses, ratings, medicals, and any aircraft-specific endorsements, and operating without them can lead to penalties, grounding, and loss of your operating rights.
Beyond licensing, your day-to-day operations must meet mandatory health, safety, and regulatory standards. Ensure Occupational Health and Safety Act compliance to maintain a safe workplace for crew and staff. Secure and maintain an Air Operator Certificate (AOC) if required for your service, and keep aircraft airworthiness through regular maintenance and inspections. Also comply with Employment Standards for workers, and carry appropriate cargo and liability insurance to protect passengers, crew, and third parties.
For a solid legal business, get your registrations and tax numbers in order. Register for a Canada Revenue Agency Business Number, obtain any required municipal Business Licence, and confirm Ontario Business Name registration with ServiceOntario if you’re using a trade name. Plan for GST/HST registration as sales occur, set up Payroll Deductions Registration for employee withholding, and secure WSIB coverage to protect workers. These steps help you bill correctly, meet tax obligations, and provide a compliant workplace.
Next steps: outline a practical compliance plan, connect with Transport Canada Civil Aviation for licensing and AOC guidance, verify OHSA requirements with Ontario regulators, arrange aircraft maintenance programs, and set up your BN, GST/HST, payroll, and WSIB registrations. With a clear, phased plan and the right experts, you can move from startup to compliant operation with confidence.
Detailed Requirements
Here are the specific requirements for starting a scheduled passenger air transportation in Toronto:
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Pilot and Crew Licensing RequiredCommercial pilots and crew must hold appropriate licenses from Transport Canada including commercial pilot license, airline transport pilot license, and medical certification. Transport Canada pilot licensing. Private, commercial, ATPL levels. Medical certificate. Flight training. Written and flight exams. Contact TC: 1-800-305-2059.
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Business Number (BN) Registration RequiredA 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
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Business Licence RequiredGeneral business licence required to operate a business in City of Toronto. Apply to City of Toronto for Business Licence: 1. Determine business category 2. Complete business licence application 3. Submit required documents (ID, lease, zoning confirmation) 4. Pay application and annual fees 5. Await approval and receive licence Contact City of Toronto Business Licensing for specific requirements. Home-based businesses may have different requirements. Annual renewal required.
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Ontario Business Name Registration (ServiceOntario) RequiredBusinesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
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Occupational Health and Safety Act Compliance RequiredAll Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
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Cargo and Liability Insurance ConditionalRequired for specific regulated activities. Commercial carriers must maintain adequate cargo insurance, public liability insurance, and in some cases surety bonds to cover loss, damage, and third-party claims. Cargo liability insurance for freight carriers. Transport Canada requirements. Minimum coverage levels. Interstate/international requirements. Bill of lading requirements. Contact insurance broker or Transport Canada.
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Aircraft Maintenance and Airworthiness ConditionalRequired for air emissions. Aircraft operators must maintain airworthiness standards including regular inspections, approved maintenance organizations, and compliance with airworthiness directives. Transport Canada Aircraft Maintenance Organization (AMO) certificate. CAR 573 compliance. Licensed AME personnel. Maintenance Control Manual. Quality assurance program. Facility requirements. Annual audits. Contact Transport Canada: 1-800-305-2059.
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Employment Standards Compliance ConditionalApplies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
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GST/HST Registration ConditionalRequired if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
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Payroll Deductions Registration ConditionalRequired if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
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WSIB Registration and Coverage ConditionalRequired within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
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Air Operator Certificate (AOC) ConditionalRequired for air emissions. Commercial air carriers must obtain an Air Operator Certificate from Transport Canada and comply with aviation safety standards, operations specifications, and maintenance requirements. Transport Canada Air Operator Certificate (AOC) for commercial air services. Safety Management System required. Qualified Operations Manager and Chief Pilot. Aircraft maintenance programs. Insurance requirements. Contact Transport Canada: 1-800-305-2059.
Funding & Grants
Available funding programs that may apply to your scheduled passenger air transportation:
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ACAP funds rehabilitation projects at eligible local and regional airports offering year-round scheduled commercial service. Annual budget of approximately $38–55M. Airports with under 50,000 passengers receive 100% funding (graduated reduction above that). Maximum $30M per application. Annual deadline June 1 for following program year.
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