Launch Elderly and Disabled Care Services in Markham Today

This page guides you through starting a services business for the elderly and persons with disabilities in Markham, aligned with NAICS 624120. It offers a practical roadmap—from choosing a service focus and registering your business to meeting regulatory expectations. You’ll learn about the 13 requirements you’ll need to meet, plus the permits, insurance, and basic compliance steps to get serving clients quickly and responsibly.

You’ll learn the key steps, typical startup costs, and the timeline from idea to first client. We break the 13 requirements into clear categories—licensing and permits, staffing and training, client intake, privacy and records, safety procedures, pricing, and ongoing compliance. You’ll also get a practical checklist you can customize for Markham’s rules and neighborhood needs.

Markham is a thriving, family-friendly city with growing demand for trusted elder and disability support and strong local resources. The city’s supportive business environment, healthcare networks, and community partnerships make it a smart place to launch a compassionate, service-driven business that helps families stay independent at home.

Business Type
Services for the Elderly and Persons with Disabilities
Location
Markham

Requirements Overview

The most critical requirement for operating a service for the elderly and persons with disabilities in Markham is Occupational Health and Safety Act Compliance. This is a legal must in Ontario, and you cannot start or run your service without putting proper safety systems in place. It covers safe work practices, training, incident reporting, and addressing hazards to protect both staff and clients. Not meeting these obligations is non-negotiable and can lead to fines, shutdowns, or harm to those you serve.

Mandatory Operational Requirements: In addition to safety rules, you’ll need regulatory licenses and strong staffing practices. These include obtaining a Social Service Agency License and a Business Licence where required, and complying with Group Home and Supportive Housing Regulations if you operate housing services. You’ll also need to follow Employment Standards, carry out Vulnerable Sector Screenings for staff, and implement PHIPA privacy measures if you handle personal health information. Workplace safety and insurance coverage through WSIB is another key piece to protect your team and clients.

Business Registration & Tax: To legally run and bill for services, register your business name with ServiceOntario and obtain a Business Number (BN). You’ll also manage GST/HST registration if your revenue crosses the threshold, set up payroll deductions, and consider Registered Charity Status if you qualify and plan to issue donation receipts.

Next steps: Start by confirming which licenses apply in Markham, and reach out to the relevant regulatory bodies to begin the application process. Create a practical compliance calendar and gather the required forms now. If you’re unsure, seek guidance from a qualified advisor or the appropriate government offices to map out a clear, actionable path forward and stay on track.

Detailed Requirements

Here are the specific requirements for starting a services for the elderly and persons with disabilities in Markham:

  • Social Service Agency License Required
    Social service agencies providing childcare, elder care, disability services, or counseling must be licensed and comply with service standards and accountability requirements. Various Acts govern social services. CYFSA for children's services. MCCSS for developmental services. ONCA incorporation for non-profits. Transfer Payment Accountability Directive (TPAD). Annual reporting. Quality assurance. Background checks mandatory. Indigenous services may have different pathways. Contact MCCSS.
  • Business Licence Required
    General business licence required to operate a business in City of Markham. Apply to City of Markham for Business Licence: 1. Determine business category 2. Complete business licence application 3. Submit required documents (ID, lease, zoning confirmation) 4. Pay application and annual fees 5. Await approval and receive licence Contact City of Markham Business Licensing for specific requirements. Home-based businesses may have different requirements. Annual renewal required.
  • Business Number (BN) Registration Required
    A 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
  • Registered Charity Status (Social Services) Required
    Many social service organizations operate as registered charities to receive tax-exempt status and issue donation receipts. CRA registration and compliance required. CRA registers charities federally (T2050 application). Ontario: Extra-Provincial Corporations Act for foreign charities. Ontario Not-for-Profit Corporations Act (ONCA) for provincial incorporation. Charitable purpose required. Annual T3010 filing. Disbursement quota rules. ONCA transition completed Oct 2024. Contact CRA Charities: 1-800-267-2384.
  • Ontario Business Name Registration (ServiceOntario) Required
    Businesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
  • Occupational Health and Safety Act Compliance Required
    All Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
  • Vulnerable Sector Screening Conditional
    Required if working with vulnerable persons. All staff and volunteers working with children, seniors, or vulnerable populations must undergo police vulnerable sector checks (VSC) for criminal records. Apply through local police service. Required for work/volunteering with vulnerable persons (children, seniors, those requiring care). Police Record Checks Reform Act, 2015 governs process. Need: agency letter describing position. Includes criminal convictions + findings of not criminally responsible. Jan 2025: Broad Record Check via LE213 pathway. Only valid for specific employer/position. Contact local police.
  • Group Home and Supportive Housing Regulations Conditional
    Required for group home operations. Group homes and supportive housing facilities must comply with zoning, safety, staffing ratios, care standards, and inspection requirements for residential care settings. Various Acts govern based on population served. Children's residences: CYFSA licensing. Developmental services: MCCSS approval. RHRA for retirement homes (65+). Building Code and Fire Code compliance. Municipal zoning as single family (Human Rights Code). Staff training requirements. Contact MCCSS or specific regulatory body.
  • Employment Standards Compliance Conditional
    Applies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
  • GST/HST Registration Conditional
    Required if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
  • Payroll Deductions Registration Conditional
    Required if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
  • WSIB Registration and Coverage Conditional
    Required within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
  • PHIPA Compliance (Extended Healthcare) Conditional
    Required for specific regulated activities. Healthcare providers, social services, and care facilities must comply with Personal Health Information Protection Act for privacy, consent, security, and disclosure of health information. PHIPA (Personal Health Information Protection Act) applies to health information custodians. First penalties Oct 2025 ($5K-7.5K). New de-identification guidelines. Privacy impact assessments for new initiatives. Consent management. Breach notification to IPC. Retention schedules. Contact IPC: 416-326-3333 or Ontario Health.

Funding & Grants

Available funding programs that may apply to your services for the elderly and persons with disabilities:

  • Two streams: Community-Based (up to $25,000 for local projects led by and for seniors) and Pan-Canadian ($1M–$5M for national collective impact initiatives). The most recent Community-Based intake closed September 17, 2025; Pan-Canadian intake closed November 2023. Next call dates have not been announced as of early 2026. The program runs …
  • Provided contributions to settlement, employment, and community organizations delivering programs addressing employment barriers for racialized newcomer women, including work placements, mentorships, job counselling, and support for gender- and race-based discrimination. Program renewal ended in 2025; no new open call as of early 2026. Over 2,200 racialized newcomer women were served …

Ready to Launch Your Business?

Starting a business can be complex, but you don't have to do it alone. Our AI-powered business matcher can help you understand exactly what you need for your specific situation.

Try Our AI Business Matcher Get Expert Help

No credit card required • Takes 2 minutes

Browse Other Business Sectors

Explore business requirements in other industries:

Agriculture, Forestry, Fishing and Hunting
NAICS 11
Mining, Quarrying, and Oil and Gas Extraction
NAICS 21
Utilities
NAICS 22
Construction
NAICS 23
Manufacturing
NAICS 31-33
Wholesale Trade
NAICS 42
Retail Trade
NAICS 44-45
Transportation and Warehousing
NAICS 48-49
Information
NAICS 51
Finance and Insurance
NAICS 52
Real Estate and Rental and Leasing
NAICS 53
Professional, Scientific, and Technical Services
NAICS 54
Management of Companies and Enterprises
NAICS 55
Administrative and Support and Waste Management and Remediation Services
NAICS 56
Educational Services
NAICS 61
Health Care and Social Assistance
NAICS 62
Arts, Entertainment, and Recreation
NAICS 71
Accommodation and Food Services
NAICS 72
Other Services (except Public Administration)
NAICS 81
Public Administration
NAICS 92
Note: These results may be incomplete or inaccurate. We recommend consulting with a business advisor, lawyer, or government authority to verify all requirements for your situation.