Launch a Regina Telemarketing Bureau: Start Your Contact Center Today
This page guides aspiring entrepreneurs through launching a Regina telemarketing bureau (NAICS 561422). It offers a practical, step-by-step overview of the eight essential requirements, the permits and registrations you'll need, typical startup costs, and a realistic timeline to get your contact center up and running, plus guidance on the regulatory landscape and ongoing compliance.
You’ll learn exactly what these eight requirements cover, from business registration and tax registrations to privacy compliance, labor rules, and local permits. You’ll also get a transparent sense of startup costs—equipment, software, office space, licensing fees—and a practical timeline to move from idea to launch. Plan for data security, staff training, and ongoing compliance.
Regina offers affordable offices, a growing services sector, and a supportive small-business ecosystem. For a telemarketing bureau, the city’s stable market, accessible talent, and regional clients can help you scale quickly—plus government programs, local resources that guide compliance and growth, and a strong network of lenders, mentors, and consultants.
Requirements Overview
The most critical requirement for operating a telemarketing bureau in Regina is obtaining a business licence. This licence is legally required to run any business in the city, and you cannot legally operate without it. It confirms you’re approved to use your premises for business activities and to offer services to customers. Make sure you understand the renewal timeline and keep your licence current to avoid fines or a shutdown.
Mandatory Operational Requirements: In addition to licencing, there are health and safety obligations to observe. If you employ people, you must register for Saskatchewan WCB Employer Registration so workers are protected in case of injury. Ensure your workplace follows basic safety rules, provides appropriate training, and has clear reporting procedures. These protections help keep staff safe and reduce risk for your business.
Business Registration & Tax: After you’ve secured your licence, address the business identity and tax numbers. Register your Saskatchewan Business Name (ISC) if you operate under a name other than your legal name, and obtain a Business Number (BN) from the Canada Revenue Agency. Depending on your legal structure, you may also need Partnership Registration or Saskatchewan Corporation Registration. For ongoing taxes, plan for GST/HST Registration and Payroll Deductions Registration as required.
Encouragement: Ready to move forward? Start by mapping out your preferred business structure and name, then tackle the registrations one by one. Gather the necessary documents, set up renewal reminders, and consider a quick consult with a Regina business adviser or the ISC to confirm any location-specific steps. With these foundation registrations in place, you’ll have a solid, compliant path to launching and growing your telemarketing operation.
Detailed Requirements
Here are the specific requirements for starting a telemarketing bureaus and other contact centers in Regina:
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Business Licence RequiredGeneral business licence required to operate a business in City of Regina. Apply to City of Regina for Business Licence: 1. Determine business category 2. Complete business licence application 3. Submit required documents (ID, lease, zoning confirmation) 4. Pay application and annual fees 5. Await approval and receive licence Contact City of Regina Business Licensing for specific requirements. Home-based businesses may have different requirements. Annual renewal required.
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Saskatchewan Business Name Registration (ISC) RequiredBusinesses in Saskatchewan operating under a name other than the owner's legal name must register with Corporate Registry. This applies to sole proprietorships, partnerships, and business names for corporations. Registration provides legal recognition and is required for business operations, banking, and licensing. Registration can be completed online through Corporate Registry. Business name registrations must be renewed every 5 years for sole proprietorships and partnerships. Register with ISC (Information Services Corporation) for business name. Required for sole proprietorships with trade name, partnerships. $65 registration fee, $60 renewal. Name reservation valid 90 days. Online registration also registers with Ministry of Finance and CRA.
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Business Number (BN) Registration RequiredA 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
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Partnership Registration ConditionalRequired for partnerships. Registration of partnerships in Saskatchewan. Register partnership with ISC: 1. Complete partnership registration form 2. Submit through ISC 3. Pay registration fees General and limited partnerships. Annual return may be required.
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Saskatchewan WCB Employer Registration ConditionalRequired if you have employees in Saskatchewan. Employers in Saskatchewan must register with the Workers' Compensation Board (WCB) and maintain coverage for workers. WCB provides insurance for workplace injuries and occupational diseases. Most employers are required to register, with some exceptions for specific industries and self-employed individuals. Registration should occur before hiring the first worker or commencing operations. Employers pay premiums based on their industry classification rate and assessable payroll. Register with Saskatchewan WCB for workers compensation coverage. Required for employers in mandatory industries. 2024 average premium rate $1.28 per $100 payroll. Maximum assessable earnings $104,531. Directors on T4 excluded from 2025.
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GST/HST Registration ConditionalRequired if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
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Payroll Deductions Registration ConditionalRequired if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
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Saskatchewan Corporation Registration ConditionalRequired if incorporating in Saskatchewan. Incorporation of a company under Saskatchewan law. Incorporate through ISC Corporate Registry: 1. Conduct NUANS name search 2. Prepare articles of incorporation 3. Submit through ISC online or registry 4. Pay incorporation fees Annual return required. Federal incorporation is alternative option.
Funding & Grants
Available funding programs that may apply to your telemarketing bureaus and other contact centers:
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Three-stream grant program for Nunavut-based artists, businesses, and organizations: (1) Getting Started/Arts Creation/Training — supports education, training, art supplies, equipment; (2) Arts and Culture Development — supports collaborative arts initiatives, exhibitions, shows, and touring; (3) Infrastructure Development — supports studios and cultural tourism infrastructure. Annual call for proposals.
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Provided contributions to settlement, employment, and community organizations delivering programs addressing employment barriers for racialized newcomer women, including work placements, mentorships, job counselling, and support for gender- and race-based discrimination. Program renewal ended in 2025; no new open call as of early 2026. Over 2,200 racialized newcomer women were served …
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