Launch Ottawa Trust, Fiduciary, and Custody Activities Now
Starting a Trust, Fiduciary, and Custody Activities business in Ottawa? This page provides a practical, step-by-step path under NAICS 523991. You’ll get a clear overview of the 16 regulatory requirements, the permits and licenses you must secure, and a realistic view of the journey from registration to a confident launch.
You’ll learn exactly what to prepare: a concise requirements overview, the key licenses and permits, and the costs you should budget for, including filing fees, registrations, and insurance. The guide also maps a practical timeline—from submission through reviews to approval—so you can plan milestones, prepare your team, and avoid delays.
Ottawa’s stable economy and proximity to government and financial networks make it a natural fit for fiduciary services. With the right plan, you’ll tap into local demand for trusted custody and governance expertise, built on solid compliance and a clear path to launch.
Requirements Overview
The most critical requirement for operating a trust, fiduciary, and custody business in Ottawa is Investment Adviser Registration. This is a legal prerequisite—you cannot legally provide investment advice or related services without it. It is non-negotiable and forms the foundation of your regulatory status. Beyond this, you may also need other securities registrations or memberships (for example, Securities Dealer Registration, MFDA Membership for mutual fund activities, or IIROC Membership for certain investment dealer activities) depending on the services you plan to offer.
Operational and location requirements are next. You must meet health and safety rules under the Occupational Health and Safety Act and ensure your office location complies with local zoning rules. A City of Ottawa business license is typically required to operate locally, so secure the appropriate permit and keep your premises aligned with local planning and safety regulations to avoid disruptions and penalties.
Business registration and taxes come next. Register for a Canada Revenue Agency Business Number and, if you operate under a name different from your legal name, complete the Ontario Business Name Registration with ServiceOntario. You’ll also need GST/HST registration and payroll deductions registration with the CRA if you have employees. In addition, securities-specific obligations—such as prospectus and disclosure requirements, anti‑money‑laundering controls, and ensuring appropriate MFDA or IIROC alignment and solid Errors and Omissions insurance—will apply based on your exact product mix and counterparties.
Next steps: map out a regulator-led plan for Ottawa and Ontario, starting with Investment Adviser Registration and then addressing other licenses and registrations. Work with a qualified regulatory adviser or lawyer to tailor a practical compliance plan, set up your licensing checklist, and begin the journey with confidence and clarity.
Detailed Requirements
Here are the specific requirements for starting a trust, fiduciary, and custody activities in Ottawa:
-
Zoning Compliance RequiredBusinesses must ensure their location and activities comply with Ottawa zoning bylaws. Zoning determines what types of businesses can operate in specific areas and may affect parking, signage, and hours of operation. Check zoning online via Ottawa's Zoning By-law map (geoottawa.ca) or request a Zoning Designation Letter. For compliance verification, request a Report on Compliance through My ServiceOttawa portal. Fee: varies by report type. Contact Building Code Services: 613-580-2424 ext. 25852 or buildingpermits@ottawa.ca.
-
Investment Adviser Registration RequiredInvestment advisers and portfolio managers must register with securities regulators, meet proficiency requirements, and comply with know-your-client and suitability obligations. OSC registers portfolio managers and investment counsel. Advising Representative category. CFA or CIM designation typical. $100K capital requirement for portfolio managers. Compliance system required. NRD system filing. Contact OSC: 1-877-785-1555.
-
Securities Dealer Registration RequiredInvestment dealers, portfolio managers, and exempt market dealers must register with provincial securities commissions and IIROC, complying with proficiency, capital, and conduct requirements. OSC (Ontario Securities Commission) registers dealers. IIROC membership for investment dealers. MFDA for mutual fund dealers. Dealer categories: investment, mutual fund, exempt market, scholarship plan. Proficiency requirements. Capital requirements. Contact OSC: 1-877-785-1555.
-
Business Number (BN) Registration RequiredA 9-digit Business Number is required for most businesses operating in Canada. It is used to interact with the Canada Revenue Agency and other federal programs. Required for GST/HST, payroll, corporation income tax, and import/export accounts. Register FREE online through Business Registration Online (BRO) at canada.ca. Takes 15-30 minutes. As of November 3, 2025, online registration is MANDATORY for new BNs - phone registration no longer available. You'll need: business name, address, owner SIN, business type, and start date. BN (9-digit number) issued INSTANTLY online. Available 21 hours/day, 7 days/week (closed 3-6am ET for maintenance).
-
City of Ottawa Business License RequiredAll businesses operating within the City of Ottawa require a business license. License requirements vary by business type. Personal service establishments must comply with health and zoning requirements. License must be renewed annually. Apply IN PERSON at a Client Service Centre (110 Laurier Ave W, 101 Centrepointe Dr, or 255 Centrum Blvd) or Business Licensing Centre (735 Industrial Ave). Fees vary by business type: Food premises ~$255-286/year, Tow truck operator $1,300+$550-607/vehicle, Limousine $1,110+$667/vehicle. Processing typically 6 weeks, some same-day. Annual renewal. Contact: 613-580-2424 ext. 12735 or businesslicensing@ottawa.ca.
-
Ontario Business Name Registration (ServiceOntario) RequiredBusinesses in Ontario operating under a name other than the owner's legal name must register with Ontario Business Registry through ServiceOntario. This includes sole proprietorships, partnerships, and business names for corporations. Registration provides legal protection for the business name within Ontario and is required for banking, licensing, and business operations. Registration can be completed online through Ontario Business Registry. Business name registrations must be renewed every 5 years. Register business name with Ontario Business Registry: 1. Search Ontario Business Registry (free) for name availability 2. Consider NUANS name report ($25) for thorough search 3. Register online through Ontario Business Registry 4. Pay registration fee ($60 for sole proprietorship/partnership) 5. Receive 9-digit Ontario Business Identification Number (BIN) 6. Registration valid for 5 years 7. Renew before expiry
-
Occupational Health and Safety Act Compliance RequiredAll Ontario workplaces must comply with the Occupational Health and Safety Act to ensure safe working conditions. Requirements include workplace safety policies, training, hazard assessments, and incident reporting. No registration - compliance law. Must post OHSA in workplace. JHSC required for 20+ workers (or 6+ in designated industries). Nov 2025: New administrative penalty scheme, defibrillator reimbursement. Telework now covered. Fines: up to $500K individuals, $1.5M corporations. 27 regulations under OHSA. Must conduct safety audits, maintain training records. Contact: 1-877-202-0008.
-
Prospectus and Disclosure Requirements ConditionalRequired for securities activities. Issuers and dealers offering securities must file prospectuses, continuous disclosure documents, and comply with insider trading and market manipulation prohibitions. Securities prospectus requirements. NI 41-101 compliance. OSC receipt. Continuous disclosure. Contact OSC: 1-877-785-1555.
-
Anti-Money Laundering (Securities) ConditionalRequired for securities activities. Securities dealers and fund managers must implement AML/ATF programs, conduct client identification and verification, report suspicious transactions to FINTRAC, and maintain compliance. FINTRAC registration and AML/ATF compliance for securities dealers. Know Your Client (KYC). Customer Due Diligence (CDD). Suspicious Transaction Reporting. Annual review. Training requirements. Contact FINTRAC: 1-866-346-8722.
-
MFDA Membership (Mutual Fund Dealers) ConditionalRequired for specific regulated activities. Mutual fund dealers must be members of the Mutual Fund Dealers Association (MFDA) and comply with sales practices, proficiency, and compliance requirements. MFDA (now CIRO) mutual fund dealer membership. Capital requirements. Compliance systems. Dealing representatives. Contact CIRO: 1-888-466-6332.
-
IIROC Membership ConditionalRequired for specific regulated activities. Investment dealers trading in securities must be members of the Investment Industry Regulatory Organization of Canada (IIROC) and comply with trading rules, capital requirements, and client protection. IIROC (now CIRO) dealer membership. Capital requirements. Compliance systems. Registered representatives. Contact CIRO: 1-877-442-4322.
-
Errors and Omissions Insurance (Securities) ConditionalRequired for securities activities. Securities registrants must maintain errors and omissions insurance and bonding to protect clients from losses due to negligence, errors, or misconduct. Errors and omissions insurance for securities dealers. IIROC/MFDA requirements. Minimum coverage levels. Claims procedures. Contact insurance broker or regulator.
-
Employment Standards Compliance ConditionalApplies if you have employees. Covers minimum wage, hours of work, vacation pay, public holidays, termination notice, etc. All Ontario employers must comply with the Employment Standards Act, covering minimum wage, hours of work, overtime, vacation, termination, severance, and other workplace rights. No registration required - compliance-based requirement. Follow Employment Standards Act (ESA) for minimum wage, hours of work, overtime, vacation, leaves, and termination. Post ESA poster in workplace (free download from ontario.ca). Keep employment records for 3 years. NEW for 2025: Employers with 25+ staff must provide written employment info to new hires by July 1, 2025. Job postings must include salary ranges by Jan 1, 2026. Call 1-800-531-5551 for help.
-
GST/HST Registration ConditionalRequired if annual taxable revenue exceeds $30,000 (small supplier threshold). Taxi/ride-share drivers must register regardless of revenue. Businesses with gross revenues over $30,000 in any single quarter or over four consecutive quarters must register for, collect, and remit GST/HST. Small suppliers (under $30,000) may register voluntarily. Register FREE online through Business Registration Online (BRO) when your revenue exceeds $30,000 in any 4 consecutive quarters (small supplier threshold). Takes 15-30 minutes. You MUST register within 29 days of exceeding threshold and start charging GST/HST immediately on the sale that made you exceed it. Need your BN (or get one simultaneously). As of Nov 3, 2025, online registration is mandatory. Voluntary registration available anytime for input tax credits.
-
Payroll Deductions Registration ConditionalRequired if you pay salaries, wages, or other remuneration to employees. Must register before first pay period. Required if you have employees. You must withhold Canada Pension Plan (CPP), Employment Insurance (EI), and income tax from employee wages and remit to CRA. Register FREE online through Business Registration Online (BRO) when you hire your first employee. Takes 15-20 minutes. You'll need your Business Number (BN) or can get one simultaneously. Payroll account (RP) added to your BN instantly. Register BEFORE your first pay date. Required to deduct CPP, EI, and income tax from employee wages. For 2025: CPP rate 5.95%, EI employee rate $1.66/$100 insurable earnings.
-
WSIB Registration and Coverage ConditionalRequired within 10 days of hiring first employee, including family members and subcontractors. Workplace Safety and Insurance Board (WSIB) registration is mandatory for most Ontario businesses with employees. Provides compensation and support for workplace injuries and illnesses. Sole proprietors and partners can apply for optional coverage. Register FREE online at wsib.ca in 15-20 minutes. MANDATORY for most Ontario employers within 10 calendar days of hiring first worker. You'll need: CRA Business Number, payroll estimate, business activity description, owner/director info. Account number issued INSTANTLY online. Construction industry has expanded compulsory coverage. Premium rates vary by industry classification. Must display WSIB safety poster in workplace.
Funding & Grants
Available funding programs that may apply to your trust, fiduciary, and custody activities:
-
The Invest Nova Scotia Payroll Rebate is a negotiated incentive for knowledge-based companies creating at least 20 net new full-time positions in Nova Scotia. The rebate is 5–10% of eligible gross payroll, disbursed annually over a set period (typically up to 5 years), after audited confirmation of job creation. Eligible …
Ready to Launch Your Business?
Starting a business can be complex, but you don't have to do it alone. Our AI-powered business matcher can help you understand exactly what you need for your specific situation.
Try Our AI Business Matcher Get Expert Help
No credit card required • Takes 2 minutes
Browse Other Business Sectors
Explore business requirements in other industries: